The player had deposited PKR into his Mostbet Casino account but the amount wasn’t credited. After the player had submitted all the required payment proofs, the casino’s financial department took time to verify the data. Despite the delay and lack of communication from the casino, which caused distress to the player, the issue was eventually resolved. The casino confirmed that the funds had been successfully credited to the player’s gaming account, which the player later confirmed. The player had submitted a withdrawal request less than two weeks before contacting us. We had advised him to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the issue was resolved successfully as the player had confirmed receiving his winnings. As a result, we marked the complaint as ‘resolved’ in our system. The player had reported an issue with withdrawing his winnings of 260 PEN from MOSTBET, despite having passed all requested verifications. The casino had informed him of a violation of rule 2.10, but did not provide specific details.

The casino had acknowledged their mistake and offered to refund the lost amount. After a delay, the casino had confirmed that the refund transaction was successfully completed. The player had confirmed receipt of the refund, resolving the issue. Each official international or regional match is available for your real money bets. In doing so, you will find many cool markets available for betting on the match page. This is done so that every player can choose the match outcome that suits them and earn real money.

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The player has been waiting for a withdrawal for less than two weeks. We contacted the casino and found out that for some reasons the withdrawal requests were declined and the money was returned to the player. The player continued to play with his funds until his balance became zero. The player has deposited money into his account, but the funds seem to be lost. The player requested a withdrawal less than two weeks prior to submitting this complaint.

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He had reported that the casino had sent the funds to an unrelated address and had not responded to his attempts to contact them. The complaint had been forwarded to the casino’s security department for investigation. After a series of discussions, the casino confirmed that the player’s account had been unblocked and the funds returned. The player had confirmed receipt of the funds and the issue had been resolved. The player had informed the casino of his gambling addiction and requested account blocking. However, due to the casino’s non-responsiveness, he had continued depositing and lost R$4,500. The casino had also demonstrated non-compliance with responsible gambling policies by ignoring his request for permanent blocking. We had provided advice on how to request self-exclusion more effectively and extended the response time by 7 days.

The interface is intuitive and helps you quickly navigate between the sections of the site you need. In just a few clicks, you can create an account, fund it and bet for real money. Mostbet is one of the most popular and legitimate betting platforms, which allows players to make deposits and withdrawals. According to our research and estimates, MostBet Casino is a big online casino with a large revenue and number of players. We’ve thoroughly reviewed MostBet Casino and gave it a Very high Safety Index, which is the best rating any casino can get from us.

Therefore, players are required to be very careful while betting on such sites, and must check with their local laws and regulations to be on the safer side. After the end of the event, all bets placed will be settled within 30 days, then the winners will be able to cash out their winnings. MostBet encourages gambling as a pleasant leisure activity and requests its players to indulge in the activity responsibly by keeping yourself under control. You can install the full Mostbet app for iOS or Android (APK) or use the dedicated mobile version of the website. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

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The player had difficulties with the Mostbet betting house regarding the crediting of a first deposit bonus and 120 free spins. The casino had confirmed that due to technical reasons, the player had not initially received the bonus. As compensation, the casino had credited the player with a 125% bonus of the deposit and 250 free spins. However, the complaint had to be rejected due to lack of confirmation from the player on the resolution. The player was unable to withdraw his winnings of 4,68,490 rupees from Mostbet casino due to a name discrepancy during the ID verification process. His withdrawal attempts had been continually canceled over a four-day period. However, the player did not respond to our inquiries within the extended seven-day period. As a result, we had no other option but to reject the complaint due to lack of necessary information for further investigation.

  • The player had faced difficulty in withdrawing winnings due to recurring site malfunctions and suspicions of fraud.
  • At the same time, you can use it to bet at any time and from anywhere with internet access.
  • The player is experiencing difficulties with an attempt to withdraw a relatively small amount of 5,020 THB in winnings.
  • The casino had claimed the withdrawals were confirmed and had advised the player to contact his banks, IDFC and Kotak Mahindra, which had no records of the transactions.

We rejected the complaint because the player didn’t respond to our messages and questions. The player is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player has been blocked without further explanation. There was no response from the casino so the complaint was closed as ‘unresolved’. The player was asked to respond to this, but there was no reply so the complaint was rejected. The player has requested a withdrawal one day prior to submitting this complaint.

The player had believed the delay was due to the casino’s standard practice for carrying out the KYC procedure. The casino had explained that verification could take up to 60 days and confirmed that the player’s account had been unfrozen. The player had confirmed that the issue was resolved, his account had been unblocked, and he had been able to withdraw his funds. Mostbet also has a mobile site that you can log in to using any browser on your device. You can register, deposit your account and start betting or playing casino games for real money. At the same time, it is very easy to use, as the interface adjusts to the parameters of your screen. However, all elements of the page require additional time to load, so it is recommended to use the Mostbet application for betting on a mobile device. An online betting company, MostBet stepped in the online gambling market a decade ago. During this time, the company had managed to set some standards and earned fame in almost 93 countries. The platform also offers gambling on online casinos that have more than 1300 slot games.

His account had been verified four months ago, and the winnings had been accumulated from his own deposit, not from a bonus. The casino had claimed the withdrawals were confirmed and had advised the player to contact his banks, IDFC and Kotak Mahindra, which had no records of the transactions. The player was asked to provide additional documents, but had not responded, leading to the complaint being rejected. The player had deposited and won $100 in Mostbet Casino.